Modern IT is so manifold that it is simply naive that one company alone - how big it may be - could look efficiently after all IT relevant services autonomously. It is hence a necessity to outsource non-core activities of the IT department to external specialists. With the new trend of pervasive cloud computing the necessity to work hand in hand with outsourcing partners will raise to a large degree. We take over the full range of management activities from helping to negotiate a fair outsource contract, planning and execution of handing over services from current service provider to the future responsible and set up the necessary KPI to measure adherence to Service Level Agreement and compliance with standards like ISO 20000 or ISO 27000.